The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Room!
“The room was impeccably clean and well-maintained, providing a welcoming atmosphere during my stay.” view full review
Lovely Bathroom!
“The bathroom was beautifully designed and spacious, making it a pleasure to use during my visit.” view full review
Diverse Breakfast!
“The complimentary breakfast offered a great variety of items, particularly the continental selection which was excellent.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Housekeeping
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
Sir Stanley Matthews Way,
Stoke-on-Trent,
United Kingdom,
ST4 4EG,
Staffordshire
Map view
street view
Sir Stanley Matthews Way,
Stoke-on-Trent,
United Kingdom,
ST4 4EG,
Staffordshire
City landmarks
Garden
Trentham Gardens
3.5
km
Garden
Trentham Estate
3.5
km
Park
Waterworld
4.6
km
Enson Works Bottle Kiln
2.9
km
Zoo
Trentham Monkey Forest
4.6
km
Commerce Works Bottle Kiln
2.5
km
Museum
Gladstone Pottery Museum
2.7
km
41 Christchurch Street
GB Fun Casinos
1.0
km
St Paul's
1.4
km
Sutherland Works Bottle Kiln
2.8
km
Parking area
Bet365 Stadium North Car Park
650 m
Christ Church
1.1
km
Church
Minster Church of Saint Peter-Ad-Vincula
1.8
km
Stanley Mathews Statue
810 m
Caldon Canal
2.9
km
Fenton Tip Reclaimation Scheme
970 m
Museum
The Spode Museum Trust Heritage Centre
2.0
km
Pye Hill No.2 Colliery Clock
1.0
km
Fenton Church of the Nazarene
1.1
km
Our Lady of Perpetual Succour
1.1
km
War Memorial
1.1
km
Church
Temple Street Methodist Church
1.1
km
To the north of Stoke-on-Trent
Talke Pits
Parrots Drumble
2.9
km
Little Moreton Hall
1.3
km
St Giles Church
1.3
km
Fountain Place
National Westminster Bank
1.4
km
Nearby
Britannia Stadium
540 m
Stadium
Bet365 Stadium
500 m
Restaurants
Hungry Potter
2.5
km
147 Whieldon Road Fenton
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Friendly Staff
Convenient Location
Limited Dining Options
Noisy Air Conditioning
6.8/10
Nice
Rooms
7.2
Location
7.3
Service
8.5
Dining
5.0
Guest reviews
6.8/10
based on 6 reviews
4/5
based on 1121 reviews
8.1
8.1/10 based on 4831 reviews
#4 of 12 hotels in Stoke-on-Trent based on Tripadvisor
John
United Kingdom,
May
2024
7.0/10
The hotel is conveniently located with easy access to main routes and attractions, such as Alton Towers and the Wedgwood Museum. While the rooms were cozy, the air conditioning unit was noisy and took a while to warm up. The Harvester restaurant nearby offers a handy breakfast buffet before a day of adventure.
Rooms
7.0
The rooms were cozy, but the air conditioning unit was noisy and took a while to warm up.
Service
9.0
The staff were very friendly and extremely helpful during my stay. They addressed any concerns promptly.
Location
8.0
The location was perfect, especially for those planning to visit Alton Towers or the Stoke City football ground. The proximity to the Harvester restaurant was convenient for meals.
Dining
5.0
The breakfast was very basic with limited options, and I had to bring my own dairy-free milk. However, the staff were accommodating and said they would look into improving the selection.
Facilities
6.0
The hotel offers standard facilities but lacks diverse dining options. The Harvester nearby is a convenient choice for meals.
Friendly Staff
Limited Dining Options
Joseph
United Kingdom,
April
2024
6.2/10
The hotel room with a disabled bathroom/wetroom made life very easy for me with my disabilities, although there was a slight smell of damp. The room was nice and clean, but a little cramped for two big men. Only having one small chair in the room was not the best, and the breakfast time wasn't great. The lift was slow and out of order for a while. Overall, this Holiday Inn was below par compared to others I've stayed in.
Rooms
7.0
The room with a disabled bathroom/wetroom was very convenient for my disabilities, but there was a slight smell of damp. The cleanliness was good, although a bit cramped for two big individuals. One small chair in the room was inadequate, and the overall experience was below par compared to other Holiday Inns.
Service
8.0
The staff were mostly friendly and the organization was good.
Location
7.0
The location was welcoming and warm, just off the A50. It was convenient for where I needed to go, but being close to Alton Towers during a school break and Bank Holiday made it a bit crowded. Having a Harvester next door was a plus.
Dining
5.0
The dining experience was disappointing with a limited range of hot food and poorly prepared dishes. The lack of variety and quality was a letdown for me.
Facilities
5.0
The hotel needs to improve its dining options and maintenance of facilities for a more satisfactory experience.
clean
limited variety
Wilfred
United Kingdom,
January
2024
7.8/10
The hotel had both positive and negative aspects. The room was comfortable with a great bed and amenities, but the lingering smell of cigarettes was a downside. The location was suitable for our needs, and the staff was attentive and welcoming. The dining experience was mixed, with some satisfaction but also points for improvement.
Rooms
8.0
The room was comfortable with a great bed, lots of plug sockets, and a well-laid out bathroom. However, the lingering smell of cigarettes was noticeable.
Service
9.0
The staff was attentive, friendly, and welcoming, showing considerable initiative in responding to requests.
Location
7.0
However, overlooking the car park was not the most appealing view.
Dining
7.0
The dining experience was satisfactory with a good selection, but improvements could be made to cater to all guests.
Facilities
8.0
The hotel had sufficient facilities to meet our needs during the stay.
Comfortable rooms
Smell of cigarettes
George
United Kingdom,
September
2023
7.8/10
The hotel was clean and comfortable, with friendly staff and easy access to the hotel from the route. The rooms were a little on the small side for 4 people but very clean, and the first night there was a leak. Overall, it was a nice stay with good amenities.
Rooms
8.0
The rooms were clean and comfortable, with a nice hair dryer and an Ironing board.
Service
9.0
The staff was very friendly and accommodating, they even sorted us out with pizza and drinks despite the late hour.
Location
9.0
The location was perfect, with easy access to main routes and adjacent to the football stadium, which was convenient for us.
Dining
6.0
The dining experience was a bit of a disappointment despite having full breakfast available, it was not up to expectations.
Facilities
7.0
The facilities were basic but sufficient for our needs.
clean
small rooms
Michael
United Kingdom,
August
2023
6.8/10
Our stay at the Holiday Inn was a mix of positives and negatives. The family room was clean and equipped with everything we needed, but the strong smoke smell was a downside. The late food availability was a disappointment after being assured of service until 8 pm.
Rooms
7.0
Despite the strong smoke smell, the room was clean and had all the amenities we required.
Service
9.0
The staff at the hotel were extremely friendly, polite, and went above and beyond to assist us and other guests.
Location
8.0
The hotel's location couldn't have been more convenient for our visit in the area, close to major attractions and easy to find off the motorway.
Dining
5.0
Our dining experience was a nightmare as food ran out earlier than promised. The quality was extremely poor, a letdown during our stay.
Facilities
6.0
friendly staff
poor dining
Harry
United Kingdom,
May
2023
5.4/10
The hotel provides a decent stay for the price paid. The rooms have a comfortable bed, but the sofa bed is not up to par, and the bathroom needs improvement. Breakfast is basic, and service could be more attentive. The location is convenient for Alton Towers but lacks dining options. Value for money is questionable given the quality of the hotel.
Rooms
6.0
The bed was comfortable, but the sofa bed was very hard. Some issues with cleanliness in the bathroom.
Service
7.0
The staff can be helpful and informative, but service quality can vary. Housekeeping attended to daily needs.
Location
5.0
Convenient for Alton Towers but limited dining options. Close to Britannia stadium.
Dining
5.0
Breakfast options were basic and not satisfactory. Dining experience needs improvement.